Field Reality Intelligence

The system says you're 95% in stock.
Your customer just left empty-handed.

Built by retail veterans, not by AI. LTEA Scout closes the gap between what your systems report, what your planogram defines, and what's actually happening in the field — across stores, properties, restaurants, and clubs.

See it live How it works

The gap nobody's measuring.

Your ERP says you have stock. Your planogram says where it goes. Your KPIs say everything's on track.

Then a customer walks out empty-handed. Three guests skip breakfast because the buffet was cold. A franchisee delivers something that's not on brand — and nobody notices until the Yelp review hits.

This is the gap between system reality and field reality. It's where revenue leaks. It's what we measure.

ltea-advisory.com/ltea-scout-app
LTEA Scout Dashboard — Field Reality Intelligence
Live operations dashboard · 458 missions completed · 61 in review · 6 scouts active across 3 countries
How it works

Three things we do that nobody else does together.

01 · DETECT

Configure what matters.

Not a generic checklist. Real operations need real inputs. Choose the observation areas that matter for your operation, weight them, set the rules.

Mission Builder — Tasks per observation area
Mission Briefing — workflow states and live missions in execution
02 · VERIFY

Every mission tracked, every state visible.

Pending review. Submitted. Needs revision. In progress. Completed. Rejected. Every mission moves through a real workflow — with cover stories, deadlines, and accountability at every step. This isn't a checklist app. This is operations.

DIFFERENTIATOR
03 · CLOSE

The loop closes itself.

When scores slip, action plans generate automatically. Assigned to the right person. Verified by the next mission. This is where the rest of the market stops.

Auto-generated when location entered WATCH band. Assigned. Tracked. Closed.

Auto-generated Recovery Plan — triggered by score drop, assigned, tracked, closed
Capabilities

The loop runs on many engines.

Same closed-loop method. Different things we verify. Each engine built for a specific kind of truth your systems can't tell you.

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Engine 01

Window Display Intelligence

AI-verified storefronts and window displays — what your customer sees before they walk in.

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Engine 02

Planogram Compliance

Item-by-item photo vs. master planogram. Brand-paid placement, verified.

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Engine 03

Expiry & Shelf-Life Audit

OCR-scanned expiration dates. FIFO compliance. Stockout traceability.

🎯
Engine 04

Campaign Intelligence

Promo execution, signage placement, ROI per campaign — verified by scouts, not photos uploaded by store managers.

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Engine 05

Employee SQS (SERVQUAL)

Service quality scored at the human moment that actually drives revenue — by named employee, by station.

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Engine 06

Loss Prevention

Anonymous scouts, panic-button SOS, evidence trail. Shrinkage caught before it shows up in the P&L.

and the catalog keeps growing because operators keep asking

Built for operators across industries.

Different industries. Same problem. Same loop.

Anchor industries — where the methodology was forged
Expanding into — same loop, new context
Why this exists

We spent 30 years inside retail and consumer operations
before we wrote a single line of code.

We saw the gap between dashboards and reality from the inside — as operators, as consultants, as the people who had to explain why same-store sales dropped without a clear answer.

We saw mystery shopping firms charge $1,500 per visit and deliver a PDF four weeks later. We saw image recognition platforms count SKUs but miss every human moment that actually drives revenue. We saw consultants build beautiful frameworks that nobody could execute.

So we built what we always needed: a platform that verifies what's true, surfaces what's slipping, and generates the plan to fix it — before the next quarter makes the problem visible to everyone else.

LTEA Scout is what 30 years of operational scars look like
when you finally have the tools to build the answer.

Want to see it run on real data?

Not a polished demo. Not a sales call. A 20-minute walkthrough of the platform with the people who built it — and a direct answer to whether it fits your operation.

📅 Schedule a walkthrough