Real scouters detect what's slipping. Predictive Health spots the dip 30 days before reviews appear. Auto-Coaching writes the recovery plan. Next mission verifies. The only platform that closes the loop from observation to corrected operation.
Image recognition tells you what's there. Mystery shopping tells you what happened. Reviews tell you what already broke. None of them tell your operator what to do next, in what order, with what evidence required. The gap between observation and action is where networks decay.
LTEA handles everything โ shopper recruitment, briefing, scheduling, quality review, and delivery. You receive validated intelligence, not raw data.
Bring your own field team โ promoters, supervisors, franchise auditors. The LTEA Scout platform gives you enterprise-grade CX intelligence tools without the managed service cost.
One platform. Every role. From the field agent on the floor to the executive reviewing network performance.
Mystery shopping covers experience. Shelf Intelligence covers planogram. Shelf-Life Audit covers expiry. Campaign Intelligence covers multi-store ROI. Pick the mission type that matches what you need to know.
Observation areas (entrance, service, restroom, checkout) with weighted scoring. Cover story-based, anti-fraud GPS verified, photo-required answers, and a final score per visit.
Define a list of SKUs the scout must verify on shelf. Reference photo + actual photo, presence check, price match, position check, POS material check โ all with timestamped evidence.
Upload an Excel of SKUs (or pick a category to explore). For each unit on shelf, the scout reads the expiry date, scans the barcode to confirm the SKU, photographs the front. AI pre-fills the date.
Brands verify their own SKUs at retail. Retailers verify their full gondola across suppliers. Each side gets three purpose-built mission flows, four shared analytics KPIs, and a visual gondola in four modes โ so the same audit produces the right answer for whoever is asking.
Every approved mission feeds a Predictive Health Score per location. When a store slips into Watch, Risk, or Critical, the platform auto-generates a coaching plan โ assigned to the right operator, scoped to the dimension that's slipping. The next mission verifies recovery.
Three layers most platforms ignore: a real operations engine that keeps scouts moving, security enforced at the database layer, and a roadmap that's contractual rather than aspirational.
One platform โ across CPG brands, retail chains, and franchise networks. Planogram-driven, scout-verified, divergence-flagged. Below: how we stack up against image-recognition tools, mystery-shop apps and system-data vendors, capability by capability.
Mystery shopping pricing depends on several variables โ mission type, region, volume, and urgency. We build a custom proposal that fits your operation and budget. No surprises.
๐ Talk to our team โ Get a proposalNo long-term contracts ยท No cancellation clauses ยท Cancel anytime
Based on LTEA Scout intelligence, our CX Division designs and delivers concrete improvements โ from quick wins to full CX transformation programs. Engagement scope and investment are custom-built for each client.
๐ Available in 30+ countries ยท New regions onboarded in 2โ4 weeks ยท International coverage available โ regional onboarding fee applies
LTEA's CX Division transforms scout program intelligence into concrete improvements. We don't just tell you what's wrong โ we design what right looks like.
"Every location is a decision machine. Scout tells us what's really happening โ so we can fix it, design it better, and make it perform."
Schedule a 30-minute live demo. We'll walk you through Predictive Health, Auto-Coaching, and the Verification Loop on real data โ no slides, just the running platform.
โ No commitment ยท โ The full loop, not just dashboards ยท โ 30 minutes only
LTEA Scout is already active in the Americas, Europe, Middle East, and Asia-Pacific. Not in your region yet? We onboard new territories in 2โ4 weeks.
* International coverage available ยท Regional onboarding fee applies for new territories