When your unit dips, the recovery plan lands in your queue automatically — checklist by area, evidence required, verified by the next mission. You don't write the plan. You don't chase what's wrong. You execute. And the system proves it worked.
We recruit, brief, schedule, and review every scouter. You receive validated intelligence — not raw data. Zero operational effort on your side.
Use the LTEA Scout platform with your own field team — promoters, supervisors, or auditors. Full platform access with all features from $99/month.
Mystery shopping pricing depends on several variables — mission type, region, volume, and urgency. We build a custom proposal that fits your operation and budget. No surprises.
📅 Talk to our team — Get a proposalNo long-term contracts · No cancellation clauses · Cancel anytime
Based on LTEA Scout intelligence, our CX Division designs and delivers concrete improvements — from quick wins to full CX transformation programs. Engagement scope and investment are custom-built for each client.
🌐 Available in 30+ countries · New regions onboarded in 2–4 weeks · International coverage available — regional onboarding fee applies
Most operators get the same thing every quarter: a PDF score, a spreadsheet of issues, and the silent expectation to figure out what to fix. The good ones don't wait — but figuring it out alone is expensive.
In every franchise network there's an operator known for one thing: when something dips, it's back up before anyone notices. That reputation gets you renewals, territories, peer respect. LTEA Scout makes that reputation systematic — not luck.
Mystery shopping covers experience. Shelf Intelligence covers planogram. Shelf-Life Audit covers expiry. Campaign Intelligence covers multi-store ROI. Pick the mission type that matches what you need to know.
Observation areas (entrance, service, restroom, checkout) with weighted scoring. Cover story-based, anti-fraud GPS verified, photo-required answers, and a final score per visit.
Define a list of SKUs the scout must verify on shelf. Reference photo + actual photo, presence check, price match, position check, POS material check — all with timestamped evidence.
Upload an Excel of SKUs (or pick a category to explore). For each unit on shelf, the scout reads the expiry date, scans the barcode to confirm the SKU, photographs the front. AI pre-fills the date.
Brands verify their own SKUs at retail. Retailers verify their full gondola across suppliers. Each side gets three purpose-built mission flows, four shared analytics KPIs, and a visual gondola in four modes — so the same audit produces the right answer for whoever is asking.
Every approved mission feeds a Predictive Health Score per location. When a store slips into Watch, Risk, or Critical, the platform auto-generates a coaching plan — assigned to the right operator, scoped to the dimension that's slipping. The next mission verifies recovery.
Three layers most platforms ignore: a real operations engine that keeps scouts moving, security enforced at the database layer, and a roadmap that's contractual rather than aspirational.
One platform — across CPG brands, retail chains, and franchise networks. Planogram-driven, scout-verified, divergence-flagged. Below: how we stack up against image-recognition tools, mystery-shop apps and system-data vendors, capability by capability.
Other operators get a quarterly PDF and figure it out alone. You'll get the recovery plan written, assigned, and verified — every time something dips. Become the operator whose units always recover fastest. Starting at $99/month. No lock-in.
✓ Platform from $99/month · ✓ The full loop, not just dashboards · ✓ No lock-in